Returns

If you feel that your purchase is unsuitable and you wish to return your items, you can do so within 14 days of purchase. Before you return your items, please ensure that they are in their original saleable condition with all original tags and labels attached.

We would be happy to provide you with either a refund or exchange should you wish to return your item. Please note that customers are responsible for return shipping charges with the exception of faulty items. For your protection, please be sure to return your goods via recorded or registered post in order to ensure tracking and proof of purchase.

Please note that we are unable to hold stock for exchanges therefore in order to exchange your item you must return the original purchase and submit a new order online. The original item will be refunded upon receipt of return. 

For a refund or exchange please contact us on info@deerosa.com and tell us what you would like to return and details of why you would like to return the item(s).